They have a great series geared toward Salesforce Admins.
Through those posts, I've realized that I haven't always been providing my users exactly what they need to be productive from day 1.
|I've been using my Wipebook to jot down some ideas.|
I mean, I've done training sessions and prepared tutorials... but are they really useful? Is the 90-minute recorded introduction that I send to new users giving them what they need to take action? I doubt it.
I want to improve our onboarding process and contribute to a culture of continual learning and excitement about technology at my company.
With some help from Jonathan of ScreenSteps, I'm developing a plan to help me accomplish that.
Changes are coming.
PS - If you are a Salesforce Admin and haven't signed up for their training tips via email, I totally recommend it. You can sign up here.