Yesterday, I was out of the office (OOO) and one of my users was having problems logging in. I have him juggling logins for our production org and sandbox so that he can do testing, so I completely understood his confusion.
I used the handy SMAC (Salesforce Mobile Administration Console) app on my iPhone to quickly reset his password and send him a confirmation email.
It took around 5 seconds.
This is what I got in return.
The red capitalized text of this brief email made me smile. Firstly, because I know that he did it on purpose (and not just because he’s one of those people that always types in all caps) and secondly, because it was such a simple fix.
I do love simple fixes.
The SMAC app is handy for Salesforce admins. It doesn’t do a lot of things, but what it does do is pretty useful. It’s free, so there’s no harm in testing it out.
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